Coverage chart / Channel Works

How to update Channel Works on your Mac

Channel Works is published as the Homebrew cask channel-works, and the app can also update itself. Below is how to run that update yourself, then how Floodtide does it for you, alongside every other app on the Mac. Homebrew describes Channel Works as "AI Business OS for customer support, analytics, collaboration, and marketing".

Update Channel Works by hand

  1. Let Channel Works update itself. Open Channel Works. It checks for new versions on its own, and if it has not offered one yet, look in the Channel Works menu, or under Help or its preferences, for Check for Updates, then let it download and relaunch.
  2. Upgrade the Homebrew cask. If you installed Channel Works with Homebrew, open Terminal and run brew upgrade --cask channel-works. Homebrew downloads the current build, checks it against the checksum it publishes and replaces the app in your Applications folder.
  3. Or download it from channel.io. Otherwise get the current build from channel.io, which is the same download Homebrew points at. Quit Channel Works, open the download and put the new Channel Works in Applications in place of the old one: a disk image is dragged across, an installer package runs its own steps. Your settings and documents live outside the app and are kept.
brew upgrade --cask channel-works

That is one app. The same walk, through a different menu or page each time, is what every other app on the Mac asks of you, which is where Floodtide comes in.

The shorter route: one click in Floodtide

Floodtide reads the same Homebrew record for Channel Works that the brew command above does, without needing Homebrew installed, to learn which version is current. When yours is behind, the row appears under Updates with the version it will move to and the download size. Pressing Update, or Update All, does the rest:

  • The vendor's own build is downloaded, several apps at a time, with real progress.
  • The download is verified against the checksum the catalogue publishes.
  • Channel Works is asked to quit politely if it is open, and never forced.
  • The bundle is swapped and the old version kept for seven days, so Undo Last Update always works.
  • The replacement's code signature is checked; a build signed worse than the one you had is rolled back automatically.

Every download of Channel Works is checked against the checksum Homebrew publishes before anything is replaced.

If Channel Works lives in a folder macOS protects, the swap asks for your administrator password once for the whole batch, exactly as the Finder does when you install anything by hand.

What Floodtide knows about Channel Works

Floodtide reads
the Homebrew cask channel-works
Developer
channel.io
Version the source named on 18 October 2026
12.1.0
Downloads come from
github.com
Installed by Floodtide
Yes, in one click, with the rest of your apps.
Updates itself
Yes, when you open it. Floodtide covers it anyway, so the Mac is checked whether or not you do.
Each download is checked against
the checksum Homebrew publishes

Read from the source on 18 October 2026. The app reads it live.

Questions about Channel Works

Does Floodtide update Channel Works?

Yes. Channel Works also ships its own updater, so it can keep itself current when you launch it. Floodtide covers it anyway, because a self-updating app only updates when you happen to open it, and it tells you nothing about the other apps on the Mac. Floodtide shows Channel Works beside everything else and updates the whole set in one pass.

How does Floodtide install a new version of Channel Works?

It downloads the vendor's official build, verifies it against the checksum the catalogue publishes, quits Channel Works if it is running, swaps the bundle, and keeps the previous version for seven days so the update can be undone.

Will updating Channel Works lose my settings?

No. Floodtide replaces the application only. Preferences, licences and documents live outside it and are untouched.

More apps like this

Other apps people ask about, each with its own page of steps and its own source.

Next to Channel Works in the list

Search all 4,837 covered apps →