Terms of service

These terms cover the Floodtide app for macOS and this website, both made by an independent developer trading as Bhop Studio ("we"). Bhop Studio is a trading name, not a registered company; your agreement is with the developer personally. Buying a licence or using the app means you agree to these terms. Nothing in them removes rights that consumer law gives you and cannot be taken away.

Contact: raf@bhopstudio.com.

What Floodtide is

Floodtide finds updates for the apps installed on your Mac and installs them. It reads public catalogues and vendors' own update feeds, downloads updates from the vendors' own servers, verifies what it downloaded, keeps a backup of the version it replaces, and can undo. The third-party apps it updates are not ours: your licence for each of them is between you and that vendor, and Floodtide installing an update does not change it.

The licence

One licence covers the number of Macs it was sold for, 3 or 10, that you own or control. Activation counts seats, and deactivating a Mac frees one.
A £10.99 or £19.99 licence is paid once and does not renew. Every 1.x update is included, and if there is ever a 2.0 it is half price for existing licence holders.
A business with 5 to 500 Macs buys Floodtide for Teams, a yearly fleet licence described below; anything else a company needs before it can buy can be arranged by email at raf@bhopstudio.com.
The 3-Mac and 10-Mac licences are personal licences: for one person, or one household, and the Macs they own or control. Use by a company, school, agency or other organisation needs Floodtide for Teams. Licences bought before 14 October 2026 keep the terms they were bought under.
The licence is personal and non-transferable. Don't share the key beyond your own Macs, resell it, or publish it. We may revoke keys that are shared publicly, bought fraudulently or refunded.
The 14-day trial is the full app, no card and no account. After it, the scanner keeps working free; installing requires a licence.

Refunds

If Floodtide is not for you, email raf@bhopstudio.com within 14 days of purchase and the payment is returned through Stripe. A refund ends the licence and the key stops activating.

The Tide

The Tide is an optional yearly subscription on top of a licence, and the licence stays the same without it. Every licence gets the Tide free for a month. Then it’s £9.99 a year, or half price (£4.99) if you bought Floodtide before the Tide opened. The free month needs no card and runs from the day a licence is bought, or from the day the Tide opened for a licence bought before then. Beta keys, which cover the 0.x betas, have no Tide. A subscription renews each year until you cancel it from your account page, and then runs to the end of the year already paid. Seven days before each renewal, and before the first charge after a free month, you get an email saying so. Within 30 days of any Tide charge, email raf@bhopstudio.com and that charge is refunded in full through Stripe. A refund ends the Tide; the licence stays. Bought the licence and the Tide together? They are two charges: the licence today, the Tide when your free month ends. Refunding the licence ends both; refunding a Tide charge ends only the Tide.

Teams licences

Floodtide for Teams is a yearly subscription priced per Mac, with a minimum of 5 Macs and at most 500 per checkout, sold to a business, school or other organisation for the Macs it owns or controls. It issues one key with as many seats as were paid for; activation counts seats and deactivating a Mac frees one. While the subscription is active, every Mac on the key installs updates and the Tide is included. When the subscription ends, by cancellation or by a payment that is not made, the key stays valid for 30 more days; then installing stops and scanning stays free on every Mac. A cancellation runs to the end of the year already paid. Stripe issues the invoice for every payment, with the billing address, VAT number and purchase order number given at checkout. Refunds follow the section above.

Referrals

Sharing your referral link gives the friend who buys a licence through it 20% off, and adds one month of the Tide to your licence for every friend who pays, the moment they pay. If that purchase is refunded within 14 days the month is taken back, never below the Tide time you have already used. Referral months are not cash, cannot be sold, never change what your licence already has, and buying through your own link earns nothing. We may end or change the programme for future purchases, not retroactively.

What you should know before relying on it

Coverage changes. Whether an app can be updated depends on what its vendor and public catalogues publish. We do not promise that any particular app is covered or will stay covered.
Updates are the vendors' software. We verify downloads against the vendor's own published signatures and checksums, but we do not author the updates and cannot warrant their contents.
The privileged helper is optional. Password-free installs use a helper that you approve in System Settings and can remove at any time. It verifies payload trust independently and refuses anything unsigned.
Beta builds. Versions numbered 0.x are beta. They are honest about what they cannot do, and things may still break. Back up your Mac the way you would anyway.

Acceptable use

Don't probe, overload or attack the service, scrape the licence API, forge requests, or use the app to distribute software you have no right to. That is grounds for revocation without refund.

Liability

Nothing here excludes liability that cannot legally be excluded, including for death or personal injury caused by negligence, or your statutory consumer rights. Subject to that: the app and site are provided as described but otherwise "as is", we are not liable for indirect losses, and our total liability for anything arising from Floodtide is capped at the amount you paid for it. If you are a consumer, the digital content laws of your country may give you more, and those win.

Housekeeping

We may update these terms; material changes are dated here and noted in the release notes, and continued use after that is acceptance. If a court finds one clause unenforceable, the rest stand. These terms are governed by the law of England and Wales, and consumers keep the protection of the law of the country they live in.